Instant Issue Debit Cards

Visa Debit Cards are a convenient way to access your account and pay for everyday purchases—in person or online. Visa Debit Cards come with most BFH checking accounts and can be used as an ATM card for account access 24/7. Sign your name instead of using your PIN for maximum safety with your everyday debit card purchases. 

Learn more about our checking accounts

Instant Issue Debit Cards 

We know you don't want to wait days to receive your debit card after opening an account. That's why we offer Instant Issue Cards! You will receive your debit card the same day you open your account. If your card is lost/stolen, simply turn it off (through the app or online) and come into a branch to get a new one. It's that easy.

Instant issue is not available at all 8 locations, please call ahead to verify which branch can accommodate you.

 

Debit/ATM card limits 

• Debit card - $500 per 24 hour period*
• Debit card (at merchant) - $1500 per 24 hour period*
• ATM card - $300 per 24 hour period*
• ATM card (at merchant) - $300 per 24 hour period*

*24 hour period resets at 2:30 pm daily 

 

Worried about card fraud? We've got your back. 

We monitor your card usage and will notify you via email, text or phone call if we notice unusual spending. The call may come from a live fraud representative or the automated system. It's important you respond to us and let us know your status! Remember, we will NEVER ask for your PIN number. The fraud center will check to see if you are indeed making the purchases. 

 

Did you lose your Visa Debit Card? We've got this, too. 

We know losing your ATM or Debit Card can be stressful. That’s why we’ll do everything we can to put your mind at ease and take the steps needed to prevent financial losses or identity theft. With Online Banking, you have more control over your Debit Card than ever before. If your card gets lost or stolen, you can turn it off right away from your phone or computer.

 

Instructions to report Lost/Stolen

To report your ATM or Debit Card lost/stolen over the phone, follow the below instructions. You can report it lost by dialing the Instant Access line, 785-456-6565 or 785-537-0802 and selecting option 7 (available 24/7). You may also call a representative during banking hours. For further assistance, visit us at one of our locations or contact your local bank. 

 

To report your Debit Card lost/stolen online, please follow the below instructions.

• Log into Online Banking
• Click on the 'Options' tab, then click 'ATM / Debit Card'
• Select the card(s) to report lost / stolen
• Click 'Submit'
• Call your local bank to reorder a new card (785-456-2221) or email customerservice@bankflinthills.com

To report your Debit Card lost/stolen on the Bank of the Flint Hills app, please follow the below instructions.

• Log on to Mobile Banking
• Click on 'Manage Cards' 
• Select the card(s) to report lost / stolen
• Click on 'Suspend Card' to stop authorizations on the card and click 'Suspend'
• To report a card lost/stolen and to permanently disable the card, click 'Report' 

Once your card is turned off, alert a Bank of the Flint Hills employee as soon as possible by calling 785-456-2221 or email customerservice@bankflinthills.com. You can go to any of our branches that offer instant issue cards and get a new one printed immediately.